Optimal analysis on a two-way communication retrial queueing system with priority customers

DOI10.1007/S11009-026-10271-0MaRDI QIDQ7254739zbMATH OpenFDO

Authors Yu Quan, Ruiling Tian, Xin-Yi Wang, Leiping Xi

Publication date 28 May 2026

Published in Methodology and Computing in Applied Probability (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/S11009-026-10271-0

zbMATH Keywords

priority customersretrial queueing systemtwo-way communication

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Queues and service in operations research (90B22)

Cites work

• Analysis of a retrial queueing system with priority service and modified multiple vacations
• ANFIS and metaheuristic optimization for strategic joining policy with re-attempt and vacation
• Availability and cost-benefit evaluation for a repairable retrial system with warm standbys and priority
• Equilibrium and optimal balking strategies for low-priority customers in the \(M/G/1\) queue with two classes of customers and preemptive priority
• Equilibrium joining strategies in the retrial queue with two classes of customers and delayed vacations
• Joining strategies under two kinds of games for a multiple vacations retrial queue with N-policy and breakdowns
• Markov chain models of a telephone call center with call blending
• Markovian retrial queues with two way communication
• Single server retrial queues with two way communication
• Strategic priority-purchasing and joining rules in a retrial queue
• Two-way communication retrial queues with multiple types of outgoing calls

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