Optimal server control with two customer classes and classification errors

DOI10.1016/J.EJOR.2025.11.032MaRDI QIDQ7233265zbMATH OpenFDO

Authors Sigrún Andradóttir, Hayriye Ayhan

Publication date 27 April 2026

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/J.EJOR.2025.11.032

zbMATH Keywords

Markov decision processesmisclassified customersprofitabilityqueueing systemsservice continuity

Mathematics Subject Classification ID

Operations research and management science (90Bxx)

Cites work

• M/M/c queue with two priority classes
• Comparing recent assumptions for the existence of average optimal stationary policies
• scientific article; zbMATH DE number 700091 (Why is no real title available?)
• Optimizing the interaction between residents and attending physicians
• Priority Assignment in Waiting Line Problems
• The \(N\)-network model with upgrades

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