| Publication | Date of Publication | Type |
|---|
Learning to schedule in multiclass many-server queues with abandonment Operations Research | 2026-02-18 | Paper |
A fluid approximation for a matching model with general reneging distributions Queueing Systems | 2024-07-25 | Paper |
Asymptotically optimal idling in the \(GI/GI/N+GI\) queue Operations Research Letters | 2022-07-22 | Paper |
Fluid Limits for Multiclass Many-Server Queues with General Reneging Distributions and Head-of-the-Line Scheduling Mathematics of Operations Research | 2022-06-27 | Paper |
Stationary distribution convergence of the offered waiting processes in heavy traffic under general patience time scaling Queueing Systems | 2022-01-24 | Paper |
Asymptotically Optimal Idling in the GI/GI/N+GI Queue (available as arXiv preprint) | 2021-06-21 | Paper |
Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems Operations Research | 2020-10-26 | Paper |
Dynamic matching for real-time ride sharing Stochastic Systems | 2020-09-04 | Paper |
Open Problem—Regarding Static Priority Scheduling for Many-Server Queues with Reneging Stochastic Systems | 2020-06-18 | Paper |
On the control of fork-join networks Mathematics of Operations Research | 2020-03-12 | Paper |
Stationary distribution convergence of the offered waiting processes for \(GI/GI/1+GI\) queues in heavy traffic Queueing Systems | 2020-02-26 | Paper |
The \(M/M/1+M\) queue with a utility-maximizing server Operations Research Letters | 2020-02-10 | Paper |
Optimal pricing and capacity sizing for the $GI/GI/1$ queue Operations Research Letters | 2018-09-28 | Paper |
| Conditioned Functional Limits and Applications to Queues | 2017-11-06 | Paper |
Routing and staffing when servers are strategic Operations Research | 2016-10-31 | Paper |
Routing and staffing when servers are strategic Operations Research | 2016-10-31 | Paper |
A queueing model with independent arrivals, and its fluid and diffusion limits Queueing Systems | 2015-07-07 | Paper |
| On the dynamic control of matching queues | 2015-04-23 | Paper |
| On Transitory Queueing | 2014-12-07 | Paper |
Dynamic scheduling of a two-server parallel server system with complete resource pooling and reneging in heavy traffic: asymptotic optimality of a two-threshold policy Mathematics of Operations Research | 2014-07-11 | Paper |
| Staffing Call Centers with Uncertain Arrival Rates and Co-sourcing | 2014-04-10 | Paper |
Dynamic scheduling of a \(GI/GI/1+GI\) queue with multiple customer classes Queueing Systems | 2013-12-09 | Paper |
Blind fair routing in large-scale service systems with heterogeneous customers and servers Operations Research | 2013-07-02 | Paper |
On the Generalized Drift Skorokhod Problem in One Dimension Journal of Applied Probability | 2013-04-25 | Paper |
Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems Operations Research | 2011-11-17 | Paper |
Approximating the GI/GI/1+GI queue with a nonlinear drift diffusion: hazard rate scaling in heavy traffic Mathematics of Operations Research | 2011-04-27 | Paper |
Admission control for a multi-server queue with abandonment Queueing Systems | 2010-09-16 | Paper |
Note: A Separation Principle for a Class of Assemble-to-Order Systems with Expediting Operations Research | 2009-08-13 | Paper |
Optimal control of a high-volume assemble-to-order system with maximum leadtime quotation and expediting Queueing Systems | 2009-03-27 | Paper |
Optimal Control of a High-Volume Assemble-to-Order System Mathematics of Operations Research | 2008-05-27 | Paper |
Asymptotically Optimal Admission Control of a Queue with Impatient Customers Mathematics of Operations Research | 2008-05-27 | Paper |
A diffusion approximation for a GI/GI/1 queue with balking or reneging Queueing Systems | 2005-11-07 | Paper |
On stability of queueing networks with job deadlines Journal of Applied Probability | 2003-11-17 | Paper |
On stability of queueing networks with job deadlines Journal of Applied Probability | 2003-11-17 | Paper |
Properties of the reflected Ornstein-Uhlenbeck process Queueing Systems | 2003-08-21 | Paper |
A diffusion approximation for a Markovian queue with reneging Queueing Systems | 2003-04-10 | Paper |
Critical thresholds for dynamic routing in queueing networks Queueing Systems | 2003-01-14 | Paper |
| Predicting response times in processor-sharing queues | 2001-03-12 | Paper |