Amy R. Ward

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List of research outcomes

This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!

PublicationDate of PublicationType
Learning to schedule in multiclass many-server queues with abandonment
Operations Research
2026-02-18Paper
A fluid approximation for a matching model with general reneging distributions
Queueing Systems
2024-07-25Paper
Asymptotically optimal idling in the \(GI/GI/N+GI\) queue
Operations Research Letters
2022-07-22Paper
Fluid Limits for Multiclass Many-Server Queues with General Reneging Distributions and Head-of-the-Line Scheduling
Mathematics of Operations Research
2022-06-27Paper
Stationary distribution convergence of the offered waiting processes in heavy traffic under general patience time scaling
Queueing Systems
2022-01-24Paper
Asymptotically Optimal Idling in the GI/GI/N+GI Queue
(available as arXiv preprint)
2021-06-21Paper
Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems
Operations Research
2020-10-26Paper
Dynamic matching for real-time ride sharing
Stochastic Systems
2020-09-04Paper
Open Problem—Regarding Static Priority Scheduling for Many-Server Queues with Reneging
Stochastic Systems
2020-06-18Paper
On the control of fork-join networks
Mathematics of Operations Research
2020-03-12Paper
Stationary distribution convergence of the offered waiting processes for \(GI/GI/1+GI\) queues in heavy traffic
Queueing Systems
2020-02-26Paper
The \(M/M/1+M\) queue with a utility-maximizing server
Operations Research Letters
2020-02-10Paper
Optimal pricing and capacity sizing for the $GI/GI/1$ queue
Operations Research Letters
2018-09-28Paper
Conditioned Functional Limits and Applications to Queues2017-11-06Paper
Routing and staffing when servers are strategic
Operations Research
2016-10-31Paper
Routing and staffing when servers are strategic
Operations Research
2016-10-31Paper
A queueing model with independent arrivals, and its fluid and diffusion limits
Queueing Systems
2015-07-07Paper
On the dynamic control of matching queues2015-04-23Paper
On Transitory Queueing2014-12-07Paper
Dynamic scheduling of a two-server parallel server system with complete resource pooling and reneging in heavy traffic: asymptotic optimality of a two-threshold policy
Mathematics of Operations Research
2014-07-11Paper
Staffing Call Centers with Uncertain Arrival Rates and Co-sourcing2014-04-10Paper
Dynamic scheduling of a \(GI/GI/1+GI\) queue with multiple customer classes
Queueing Systems
2013-12-09Paper
Blind fair routing in large-scale service systems with heterogeneous customers and servers
Operations Research
2013-07-02Paper
On the Generalized Drift Skorokhod Problem in One Dimension
Journal of Applied Probability
2013-04-25Paper
Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems
Operations Research
2011-11-17Paper
Approximating the GI/GI/1+GI queue with a nonlinear drift diffusion: hazard rate scaling in heavy traffic
Mathematics of Operations Research
2011-04-27Paper
Admission control for a multi-server queue with abandonment
Queueing Systems
2010-09-16Paper
Note: A Separation Principle for a Class of Assemble-to-Order Systems with Expediting
Operations Research
2009-08-13Paper
Optimal control of a high-volume assemble-to-order system with maximum leadtime quotation and expediting
Queueing Systems
2009-03-27Paper
Optimal Control of a High-Volume Assemble-to-Order System
Mathematics of Operations Research
2008-05-27Paper
Asymptotically Optimal Admission Control of a Queue with Impatient Customers
Mathematics of Operations Research
2008-05-27Paper
A diffusion approximation for a GI/GI/1 queue with balking or reneging
Queueing Systems
2005-11-07Paper
On stability of queueing networks with job deadlines
Journal of Applied Probability
2003-11-17Paper
On stability of queueing networks with job deadlines
Journal of Applied Probability
2003-11-17Paper
Properties of the reflected Ornstein-Uhlenbeck process
Queueing Systems
2003-08-21Paper
A diffusion approximation for a Markovian queue with reneging
Queueing Systems
2003-04-10Paper
Critical thresholds for dynamic routing in queueing networks
Queueing Systems
2003-01-14Paper
Predicting response times in processor-sharing queues2001-03-12Paper


Research outcomes over time


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