Mor Armony

Available identifiers

List of research outcomes

Publication	Date of Publication	Type
Capacity choice game in a multiserver queue: Existence of a Nash equilibrium	2023-10-17	Paper
Pooling Queues with Strategic Servers: The Effects of Customer Ownership	2021-06-17	Paper
Asymptotically Optimal Appointment Schedules	2020-04-30	Paper
Exact analysis for multiserver queueing systems with cross selling	2019-03-06	Paper
Maximum weight matching with hysteresis in overloaded queues with setups	2016-05-19	Paper
On patient flow in hospitals: a data-based queueing-science perspective	2016-01-25	Paper
Staffing Call Centers with Uncertain Arrival Rates and Co-sourcing	2014-04-10	Paper
Blind fair routing in large-scale service systems with heterogeneous customers and servers	2013-07-02	Paper
Service-level differentiation in call centers with fully flexible servers	2012-02-29	Paper
The impact of duplicate orders on demand estimation and capacity investment	2012-02-21	Paper
Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems	2011-11-17	Paper
Routing and staffing in large-scale service systems: the case of homogeneous impatient customers and heterogeneous servers	2011-07-19	Paper
Fairness in overloaded parallel queues	2010-11-04	Paper
The Impact of Delay Announcements in Many-Server Queues with Abandonment	2010-03-06	Paper
Contact Centers with a Call-Back Option and Real-Time Delay Information	2009-07-14	Paper
On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design	2009-07-10	Paper
Dynamic routing in large-scale service systems with heterogeneous servers	2006-01-23	Paper
Design of stacked self-healing rings using a genetic algorithm	2005-06-22	Paper
Queueing dynamics and maximal throughput scheduling in switched processing systems	2003-09-01	Paper
Price and delay competition between two service providers	2003-04-10	Paper

Research outcomes over time

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