Jiheng Zhang

List of research outcomes

This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!

Publication	Date of Publication	Type
Insensitivity of proportional fairness in critically loaded bandwidth sharing networks Queueing Systems	2026-03-30	Paper
Technical note -- Asymptotically optimal control of omnichannel service systems with pick-up guarantees Operations Research	2024-09-05	Paper
On-demand ride-matching in a spatial model with abandonment and cancellation Operations Research	2024-07-29	Paper
Staffing under Taylor's Law: A Unifying Framework for Bridging Square-root and Linear Safety Rules	2023-11-19	Paper
A NOTE ON MANY-SERVER FLUID MODELS WITH TIME-VARYING ARRIVALS Probability in the Engineering and Informational Sciences	2022-12-08	Paper
Dynamic scheduling of multiclass many-server queues with abandonment: the generalized \(c \mu / h\) rule Operations Research	2021-01-08	Paper
Management of a shared-spectrum network in wireless communications Operations Research	2020-10-12	Paper
Instantaneous control of Brownian motion with a positive lead time Mathematics of Operations Research	2020-04-30	Paper
Virtual allocation policies for many-server queues with abandonment Mathematical Methods of Operations Research	2019-12-30	Paper
Consensus Mechanism Design based on Structured Directed Acyclic Graphs	2019-01-09	Paper
Convergence to equilibrium states for fluid models of many-server queues with abandonment Operations Research Letters	2018-09-28	Paper
Heavy-traffic approximations for a layered network with limited resources	2018-08-08	Paper
Heavy-traffic approximations for a layered network with limited resources (available as arXiv preprint)	2018-08-08	Paper
A Note on Many-server Fluid Models with Time-varying Arrivals (available as arXiv preprint)	2018-06-03	Paper
Refined models for efficiency-driven queues with applications to delay announcements and staffing Operations Research	2017-12-15	Paper
A unified approach to diffusion analysis of queues with general patience-time distributions Mathematics of Operations Research	2016-08-10	Paper
Routing and staffing in customer service chat systems with impatient customers Operations Research	2014-11-26	Paper
Insensitivity of Proportional Fairness in Critically Loaded Bandwidth Sharing Networks	2014-11-18	Paper
Separation of timescales in a two-layered network	2014-04-28	Paper
Staffing and control of instant messaging contact centers Operations Research	2013-07-02	Paper
Fluid models of many-server queues with abandonment Queueing Systems	2013-02-18	Paper
Diffusion limits of limited processor sharing queues The Annals of Applied Probability	2011-05-11	Paper
Law of Large Number Limits of Limited Processor-Sharing Queues Mathematics of Operations Research	2011-04-27	Paper
Steady state approximations of limited processor sharing queues in heavy traffic Queueing Systems	2009-03-27	Paper

Research outcomes over time

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