| Publication | Date of Publication | Type |
|---|
Overlap Times in Tandem Queues: Identically Distributed Station Case
(available as arXiv preprint) | N/A | Paper |
Queueing management for reducing the overlaps of customers in service systems
OR Spectrum | 2026-06-30 | Paper |
Managing queueing systems with gathering-averse customers: staffing, pooling, and opening hours
Queueing Systems | 2026-03-30 | Paper |
The \(M_{\lambda}/M_{\mu}/1+M_{\theta}\) queue via hypergeometric functions
Queueing Systems | 2026-03-30 | Paper |
The number of overlapping customers in Erlang-A queues: an asymptotic approach
Probability in the Engineering and Informational Sciences | 2026-02-26 | Paper |
Establishing convergence of infinite-server queues with batch arrivals to shot-noise processes
Operations Research | 2025-11-10 | Paper |
Overlap times in the infinite server queue
Probability in the Engineering and Informational Sciences | 2025-07-03 | Paper |
Overlap times in the G/G/1 queue via Laplace transforms
Queueing Systems | 2025-04-07 | Paper |
The maximum overlap time in the M/M/1 queue
Statistics & Probability Letters | 2025-02-19 | Paper |
| The Maximum Overlap Time in the M/M/1 Queue | 2023-11-07 | Paper |
| The Number of Overlapping Customers in Erlang-A Queues: An Asymptotic Approach | 2023-08-08 | Paper |
A transient symmetry analysis for the M/M/1/k queue
Queueing Systems | 2023-06-26 | Paper |
Matrix calculations for moments of Markov processes
Advances in Applied Probability | 2023-05-05 | Paper |
| Overlap Times in the GI^B/GI/\infty Queue | 2023-02-14 | Paper |
| Queues with Delayed Information: Analyzing the Impact of the Choice Model Function | 2022-04-29 | Paper |
| Mean Field Queues with Delayed Information | 2021-12-10 | Paper |
| A Note on the Interpretation of Distributed Delay Equations | 2021-06-21 | Paper |
| Overlap Times in the Infinite Server Queue | 2021-04-29 | Paper |
| Non-Stationary Queues with Batch Arrivals | 2020-08-02 | Paper |
| A Stochastic Model for Electric Scooter Systems | 2020-04-22 | Paper |
| The Impact of Smartphone Apps on Bike Sharing Systems | 2020-04-19 | Paper |
| The Co-Production of Service: Modeling Services in Contact Centers Using Hawkes Processes | 2020-04-16 | Paper |
| How to Staff When Customers Arrive in Batches | 2019-07-30 | Paper |
Comparisons of ticket and standard queues
Queueing Systems | 2016-10-31 | Paper |
Risk measures and their application to staffing nonstationary service systems
European Journal of Operational Research | 2016-10-07 | Paper |
| Managing Information in Queues: The Impact of Giving Delayed Information to Customers | 2016-09-23 | Paper |
| Approximations for the Moments of Nonstationary and State Dependent Birth-Death Queues | 2014-06-24 | Paper |
Gaussian skewness approximation for dynamic rate multi-server queues with abandonment
Queueing Systems | 2013-12-09 | Paper |
