Jamol Pender

List of research outcomes

This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!

Publication	Date of Publication	Type
The number of overlapping customers in Erlang-A queues: an asymptotic approach Probability in the Engineering and Informational Sciences	2026-02-26	Paper
Establishing convergence of infinite-server queues with batch arrivals to shot-noise processes Operations Research	2025-11-10	Paper
The Maximum Overlap Time in the M/M/1 Queue	2023-11-07	Paper
The Number of Overlapping Customers in Erlang-A Queues: An Asymptotic Approach	2023-08-08	Paper
A transient symmetry analysis for the $M/M/1/k$ queue Queueing Systems	2023-06-26	Paper
Matrix calculations for moments of Markov processes Advances in Applied Probability	2023-05-05	Paper
Overlap Times in the $GI^B/GI/\infty$ Queue	2023-02-14	Paper
Queues with Delayed Information: Analyzing the Impact of the Choice Model Function	2022-04-29	Paper
Mean Field Queues with Delayed Information	2021-12-10	Paper
A Note on the Interpretation of Distributed Delay Equations	2021-06-21	Paper
Overlap Times in the Infinite Server Queue	2021-04-29	Paper
Non-Stationary Queues with Batch Arrivals	2020-08-02	Paper
A Stochastic Model for Electric Scooter Systems	2020-04-22	Paper
The Impact of Smartphone Apps on Bike Sharing Systems	2020-04-19	Paper
The Co-Production of Service: Modeling Services in Contact Centers Using Hawkes Processes	2020-04-16	Paper
How to Staff When Customers Arrive in Batches	2019-07-30	Paper
Comparisons of ticket and standard queues Queueing Systems	2016-10-31	Paper
Risk measures and their application to staffing nonstationary service systems European Journal of Operational Research	2016-10-07	Paper
Managing Information in Queues: The Impact of Giving Delayed Information to Customers	2016-09-23	Paper
Approximations for the Moments of Nonstationary and State Dependent Birth-Death Queues	2014-06-24	Paper
Gaussian skewness approximation for dynamic rate multi-server queues with abandonment Queueing Systems	2013-12-09	Paper
Overlap Times in Tandem Queues: Identically Distributed Station Case (available as arXiv preprint)	N/A	Paper

Research outcomes over time

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