Pooling is not the answer
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Cites work
- scientific article; zbMATH DE number 47258 (Why is no real title available?)
- Dimensioning Large Call Centers
- Dynamic scheduling of a system with two parallel servers in heavy traffic with resource pooling: Asymptotic optimality of a threshold policy
- Partitioning Customers into Service Groups
- Resource Sharing for Efficiency in Traffic Systems
Cited in
(9)- Partial pooling in tandem lines with cooperation and blocking
- Efficiency evaluation for pooling resources in health care
- Resource pooling in the presence of failures: efficiency versus risk
- Capacity reservation for time-sensitive service providers: an application in seaport management
- Customized GRASP for rehabilitation therapy scheduling with appointment priorities and accounting for therapist satisfaction
- Pooling queues with strategic servers: the effects of customer ownership
- To pool or not to pool: queueing design for large-scale service systems
- Winning a Pool Is Harder Than You Thought
- On pooling in queueing networks
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