An integrative approach to assess qualitative and quantitative consumer feedback

DOI10.1007/S10660-008-9022-0zbMath1161.91430OpenAlexW2063484298MaRDI QIDQ1020571

Betsy Bender Stringam, Robert G. Brookshire, John jun. Gerdes

Publication date: 29 May 2009

Published in: Electronic Commerce Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10660-008-9022-0

zbMATH Keywords

quantitativequalitativeDBPMdifference between proportionsIFMKWICuser feedback systemsWCFword count frequency

Mathematics Subject Classification ID

Feedback control (93B52) Consumer behavior, demand theory (91B42)

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