The effects of the availability of waiting-time information on a balking queue

DOI10.1016/j.ejor.2008.07.035zbMath1163.90424MaRDI QIDQ1027606

Paul Zipkin, Pengfei Guo

Publication date: 30 June 2009

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2008.07.035

zbMATH Keywords

queueing; equilibrium analysis; state-dependent arrivals; impatient customers; delay information

Mathematics Subject Classification ID

90B22: Queues and service in operations research

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Effect of information, uncertainty and parameter variability on profits in a queue with various pricing strategies, Equilibrium and Socially Optimal Balking Strategies in Markovian Queues with Vacations and Sequential Abandonment, On the optimal disclosure of queue length information, On strategic customers with correlated utility attributes: effects and information benefits, Equilibrium queueing strategies in M/G/1 queues with the reference time effect, Equilibrium balking strategies in renewal input queue with Bernoulli-schedule controlled vacation and vacation interruption, Strategic customer behavior in a queueing system with delayed observations, Optimal information disclosure policies in a strategic queueing model, Cascade equilibrium strategies in a two-server queueing system with inspection cost, Sharing delay information in service systems: a literature survey, Strategic customer behavior in a queueing system with alternating information structure, Equilibrium in a finite capacity \(M/M/1\) queue with unknown service rates consisting of strategic and non-strategic customers, Equilibrium and optimal strategies to join a queue with partial information on service times, Bounded rationality in clearing service systems, Equilibrium threshold joining strategies in partially observable batch service queueing systems

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