A balanced scorecard analysis of performance metrics.
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Publication:1420480
DOI10.1016/S0377-2217(03)00179-6zbMath1146.91326MaRDI QIDQ1420480
Surya N. Janakiraman, Constantine Konstans, Hsihui Chang, Rajiv D. Banker
Publication date: 2 February 2004
Published in: European Journal of Operational Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1016/s0377-2217(03)00179-6
91B06: Decision theory
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