Managing a supply chain under the impact of customer reviews: a two-period game analysis

DOI10.1016/J.EJOR.2019.02.033MaRDI QIDQ1737482zbMATH OpenOpenAlexWikidataFDO

Authors Xuerong Wang, Mingming Leng, J. Song, Sunyuen Hui, Chunlin Luo

Publication date 23 April 2019

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2019.02.033

zbMATH Keywords

game theorypricingsupply chain managementqualitycustomer reviews

Mathematics Subject Classification ID

Consumer behavior, demand theory (91B42) Transportation, logistics and supply chain management (90B06)

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Cites work

• A dynamic model for optimal design quality and return policies
• Consumer returns policies with endogenous deadline and supply chain coordination
• Economic complete inspection plans with multi-decision alternatives
• Non-neutral information costs with match-value uncertainty
• Online retailers' promotional pricing, free-shipping threshold, and inventory decisions: a simulation-based analysis
• Optimal price and product quality decisions in a distribution channel
• Optimal strategies for general price-quality decision models of new products with learning production costs
• Price and quality decisions in dual-channel supply chains
• Tactical level planning in float glass manufacturing with co-production, random yields and substitutable products

Cited in

(10)

• Welfare-improving cascades and the effect of noisy reviews
• Supplier's pricing strategy in the presence of consumer reviews
• Optimal pricing and remanufacturing entry strategies of manufacturers in the presence of online reviews
• Leveraging online customer reviews in new product development: a differential game approach
• Two-period decision strategies in a dual-channel supply chain considering reference price and online reviews
• Two-period pricing strategies in the presence of social learning and herding effect
• Self-design fun: should 3D printing be employed in mass customization operations?
• Heterogeneous products operation decisions of online dual-channel supply chain considering online reviews under different financing modes
• Will providing return-freight-insurances do more good than harm to dual-channel e-commerce retailers?
• The impact of online reviews on pricing strategy and coordination in a two-period two-echelon supply chain

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