An integrated stochastic fuzzy MCDM approach to the balanced scorecard-based service evaluation

DOI10.1016/J.MATCOM.2019.04.008OpenAlexW2944192878MaRDI QIDQ1997675FDOQ1997675

Authors: Hasan Dinçer, Serhat Yüksel 

Publication date: 2 March 2021

Published in: Mathematics and Computers in Simulation (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.matcom.2019.04.008

zbMATH Keywords

fuzzy setsMonte Carlo simulationbankingnew service developmentTurkeybalanced scorecard

Mathematics Subject Classification ID

Operations research and management science (90Bxx) General logic (03Bxx)

Cites Work

• Extended VIKOR method in comparison with outranking methods
• A scaling method for priorities in hierarchical structures
• Title not available (Why is that?)
• Multiple attribute decision making. Methods and applications. A state-of- the-art survey
• Applications of the extent analysis method on fuzzy AHP
• On the extent analysis method for fuzzy AHP and its applications
• A method for stochastic multiple criteria decision making based on pairwise comparisons of alternatives with random evaluations
• Revising the OWA operator for multi criteria decision making problems under uncertainty
• An intelligent approach to ERP software selection through fuzzy ANP
• Integrated material-financial supply chain master planning under mixed uncertainty
• Fuzzy MCDM for weight of object's phrase in location routing problem

Cited In (1)

• Evaluation and ranking of battery electric vehicles by Shannon's entropy and TOPSIS methods

Uses Software

• VIKOR

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