Staffing of time-varying queues using a geometric discrete time modelling approach

DOI10.1007/S10479-015-2058-3zbMath1369.90041OpenAlexW2276190532WikidataQ59614644 ScholiaQ59614644MaRDI QIDQ2014660

Dave Worthington, Xi Chen

Publication date: 25 August 2017

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-015-2058-3

zbMATH Keywords

multi-server queuestime-dependent analysiscall centre staffingdiscrete time modelling

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Related Items (1)

Prescriptive analytics for a multi-shift staffing problem

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