Staffing of time-varying queues using a geometric discrete time modelling approach
From MaRDI portal
Publication:2014660
DOI10.1007/S10479-015-2058-3zbMATH Open1369.90041OpenAlexW2276190532WikidataQ59614644 ScholiaQ59614644MaRDI QIDQ2014660FDOQ2014660
Authors: Xi Chen, Dave Worthington 
Publication date: 25 August 2017
Published in: Annals of Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s10479-015-2058-3
Recommendations
- Staffing of time-varying queues to achieve time-stable performance
- Flexible staffing for call centers with non-stationary arrival rates
- Staffing to stabilize the tail probability of delay in service systems with time-varying demand
- Accounting for time-varying queueing effects in workforce scheduling
- Many-server loss models with non-poisson time-varying arrivals
Cites Work
- Blocking probabilities in mobile communications networks with time-varying rates and redialing subscribers
- Staffing of time-varying queues to achieve time-stable performance
- Server Staffing to Meet Time-Varying Demand
- Engineering solution of a basic call-center model
- Setting staffing requirements for time dependent queueing networks: the case of accident and emergency departments
- The single server queue in discrete time‐numerical analysis I
- Title not available (Why is that?)
- Using the discrete time modelling approach to evaluate the time-dependent behaviour of queueing systems
- Time-dependent analysis for refused admissions in clinical wards
- Nonstationary queuing probabilities for landing congestion of aircraft
- Time-dependent analysis of virtual waiting time behaviour in discrete time queues
- A new model for call centre queue management
Cited In (10)
- Synergistic modeling of call center operations
- Prescriptive analytics for a multi-shift staffing problem
- On the introduction of an agile, temporary workforce into a tandem queueing system
- Analytics for labor planning in systems with load-dependent service times
- What you should know about queueing models to set staffing requirements in service systems
- Staffing of time-varying queues to achieve time-stable performance
- Performance analysis of a queue with congestion-based staffing policy
- Accounting for time-varying queueing effects in workforce scheduling
- Rostering staff at a mathematics support service using a finite-source queueing model
- Setting staffing requirements for time dependent queueing networks: the case of accident and emergency departments
This page was built for publication: Staffing of time-varying queues using a geometric discrete time modelling approach
Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q2014660)
