Accounting for cost heterogeneity on the demand in the context of a technician dispatching problem

DOI10.1016/J.EJOR.2020.04.056MaRDI QIDQ2023966zbMATH OpenOpenAlexFDO

Authors Juan P. Cavada, Cristián E. Cortés, Marcel Goic, Juan I. Zambrano, Andrés Weintraub

Publication date 3 May 2021

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2020.04.056

zbMATH Keywords

Markovian modelscosts heterogeneitytechnician dispatching

Mathematics Subject Classification ID

Combinatorial optimization (90C27) Transportation, logistics and supply chain management (90B06)

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Cites work

• scientific article; zbMATH DE number 1749225 (Why is no real title available?)
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• Capacity and price setting for dispersed, time-sensitive customer segments
• Development and analysis of cost-based dispatching rules for job shop scheduling
• Effective heuristic procedures for a field technician scheduling problem
• Exact algorithms for routing problems under vehicle capacity constraints
• Formulations and exact algorithms for the vehicle routing problem with time windows
• Heuristics for multi-attribute vehicle routing problems: a survey and synthesis
• Metaheuristics for the Vehicle Routing Problem and Its Extensions: A Categorized Bibliography
• Multi-objective stochastic programming for portfolio selection
• Multi-objective vehicle routing problems
• On Erlang's Formula
• Prioritized customer order scheduling to maximize throughput
• Prioritizing regular demand while reserving capacity for emergency demand
• Recent exact algorithms for solving the vehicle routing problem under capacity and time window constraints
• Scheduling technicians and tasks in a telecommunications company
• Sharp Bounds and Simple Approximations for the Erlang Delay and Loss Formulas
• The vehicle routing problem. Latest advances and new challenges.
• Vehicle Routing Problem with Time Windows

Describes a project that uses

Uses Software

• VRP

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