A closed queueing network with strategic service differentiation

DOI10.1007/978-3-030-27181-7_10MaRDI QIDQ2177550zbMATH OpenOpenAlexFDO

Authors Michal Benelli, Refael Hassin

Publication date 6 May 2020

Full work available at URL https://doi.org/10.1007/978-3-030-27181-7_10

zbMATH Keywords

Nash equilibrianetworkssocial optimizationstrategic queueing

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Queues and service in operations research (90B22) Noncooperative games (91A10)

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(8)

• Strategic customer behavior in a queueing system with a loss subsystem
• Equilibrium in a finite capacity \(M/M/1\) queue with unknown service rates consisting of strategic and non-strategic customers
• Service rate control of closed Jackson networks from game theoretic perspective
• Asynchronous stochastic approximation and adaptation in a competitive system
• Competitive queue policies for differentiated services
• The value of communication and cooperation when servers are strategic
• Using strategic idleness to improve customer service experience in service networks
• Strategic equilibrium versus global optimum for a pair of competing servers

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