The relationship between organization strategy, total quality management (TQM), and organization performance -- the mediating role of TQM

DOI10.1016/J.EJOR.2004.03.033MaRDI QIDQ2566044zbMATH OpenOpenAlexFDO

Authors Daniel I. Prajogo, Amrik S. Sohal

Publication date 22 September 2005

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2004.03.033

zbMATH Keywords

StrategyInnovationMediationTQMQuality

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50)

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• Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance
• The moderating effect of slack resources on the relation between quality management and organisational learning
• Relating TQM, marketing and business performance: An exploratory study
• Evaluating environmental regulation in Spain using process control and preventive techniques
• Study on the intermediary effect of core competence: relationship between knowledge worker management strategy and job performance
• Management and takeover decisions
• Shaping organizational culture by using work songs as a ritual: a case study of the zonson sports corporation in China
• Relationship between total productive maintenance and performance
• Management estimation in banking
• An empirical assessment of the influence of quality dimensions on organizational performance

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