Incentive Effects Favor Nonconsolidating Queues in a Service System: The Principal–Agent Perspective
From MaRDI portal
Publication:2784094
DOI10.1287/mnsc.44.12.1662zbMath1004.90019MaRDI QIDQ2784094
Z. Kevin Weng, Stephen M. Gilbert
Publication date: 16 October 2002
Published in: Management Science (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1287/mnsc.44.12.1662
90B22: Queues and service in operations research
90B10: Deterministic network models in operations research
Related Items
Pooling Queues with Strategic Servers: The Effects of Customer Ownership, Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems, Incentive Effects of Multiple-Server Queueing Networks: The Principal-Agent Perspective, The impact of line-sitting on a two-server queueing system, A two-stage supply chain with demand sensitive to price, delivery time, and reliability of delivery, Pricing peer-produced services: quality, capacity, and competition issues, Consolidating or non-consolidating queues: a game theoretic queueing model with holding costs, Police staffing and workload assignment in law enforcement using multi-server queueing models, Allocation of jobs and identical resources with two pooling centers, Uncertain agency models with multi-dimensional incomplete information based on confidence level, The \(M/M/1+M\) queue with a utility-maximizing server, Minimizing equilibrium expected sojourn time via performance-based mixed threshold demand allocation in a multiple-server queueing environment, Coordinating pricing and production decisions in the presence of price competition, Routing and Staffing When Servers Are Strategic, Competitive location and capacity decisions for firms serving time-sensitive customers
