A service system with on-demand agent invitations
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Publication:285960
DOI10.1007/S11134-015-9464-8zbMath1338.60224arXiv1409.7380OpenAlexW1451169740MaRDI QIDQ285960
Alexander L. Stolyar, Guodong Pang
Publication date: 19 May 2016
Published in: Queueing Systems (Search for Journal in Brave)
Full work available at URL: https://arxiv.org/abs/1409.7380
call centersfluid and diffusion limitsinterchange of limitsknowledge workerson-demand agent invitationservice systems
Stochastic network models in operations research (90B15) Queueing theory (aspects of probability theory) (60K25) Functional limit theorems; invariance principles (60F17)
Related Items (4)
Scalable Load Balancing in Networked Systems: A Survey of Recent Advances ⋮ Exploiting Random Lead Times for Significant Inventory Cost Savings ⋮ Join Idle Queue with Service Elasticity: Large-Scale Asymptotics of a Nonmonotone System ⋮ A queueing system with on-demand servers: local stability of fluid limits
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- Markov Chains and Stochastic Stability
- Tightness of invariant distributions of a large-scale flexible service system under a priority discipline
- Diffusion-Scale Tightness of Invariant Distributions of a Large-Scale Flexible Service System
- The Double-Ended Queue with Bulk Service and Limited Waiting Space
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