A matrix geometric approach to the M/M/1 two-phase multi optional retrial queue with Bernoulli feedback, impatient customers and a server subject to breakdown and repair

DOI10.1007/s12597-013-0131-8zbMath1337.90020MaRDI QIDQ289652

F. Blanchet-Sadri, M. Dambrine

Publication date: 30 May 2016

Published in: Opsearch (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s12597-013-0131-8

zbMATH Keywords

impatient customer; retrial queues; Bernoulli feedback; level dependent QBD; Neuts and Rao truncation method; server breakdown and repair; two-phases of service

Mathematics Subject Classification ID

60K25: Queueing theory (aspects of probability theory)

90B22: Queues and service in operations research

90B25: Reliability, availability, maintenance, inspection in operations research