Forecasting models for manufacturer warranty returns: a case study

DOI10.1080/09720510.2010.10701538MaRDI QIDQ2997909zbMATH OpenOpenAlexFDO

Authors M. Frugiuele, A. Furfari, Francesca Guerriero

Publication date 10 May 2011

Published in Journal of Statistics and Management Systems (Search for Journal in Brave)

Full work available at URL http://www.connectjournals.com/file_html_pdf/931006H_jsms455_1363-1398a.pdf

zbMATH Keywords

quality controlreliability engineeringwarranty claim analysiswarranty returns management

Mathematics Subject Classification ID

Reliability, availability, maintenance, inspection in operations research (90B25) Case-oriented studies in operations research (90B90)

Recommendations

• Methods for the Analysis and Prediction of Warranty Claims
• Statistical Analysis of Product Warranty Data*
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• An Assessment of Alternative Models in Warranty Analysis
• Warranty claims modeling

Cited in

(3)

• Forecasting product liability claims. Epidemiology and modeling in the Manville asbestos case. Foreword by the honorable Jack B. Weinstein.
• Support vector regression for warranty claim forecasting
• Forecasting return products in an integrated forward/reverse supply chain utilizing an ANFIS

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