Dynamic scheduling of multiclass many-server queues with abandonment: the generalized c / h rule
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Publication:3387963
DOI10.1287/OPRE.2019.1908zbMATH Open1451.90049OpenAlexW3027610659MaRDI QIDQ3387963FDOQ3387963
Authors: Zhenghua Long, Hai-Lun Zhang, Jiheng Zhang, Nahum Shimkin Error creating thumbnail:
Publication date: 8 January 2021
Published in: Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1287/opre.2019.1908
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Queues and service in operations research (90B22) Stochastic scheduling theory in operations research (90B36)
Cites Work
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Cited In (23)
- Dynamic server assignment in multiclass queues with shifts, with applications to nurse staffing in emergency departments
- Control of patient flow in emergency departments, or multiclass queues with deadlines and feedback
- Fluid Limits for Multiclass Many-Server Queues with General Reneging Distributions and Head-of-the-Line Scheduling
- Managing Queues with Different Resource Requirements
- Optimal control of a multiclass queueing system when customers can change types
- Whittle index approach to multiserver scheduling with impatient customers and DHR service times
- Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule
- Applications of fluid models in service operations management
- Beyond the \(c\mu\) rule: Dynamic scheduling of a two-class loss queue
- Managing queues with reentrant customers in support of hybrid healthcare
- The disadvantage of the Cμ‐rule when customers are strategic
- Server assignment policies in queues with customer abandonments
- Long-Time Limit of Nonlinearly Coupled Measure-Valued Equations that Model Many-Server Queues with Reneging
- Dynamic control of a single-server system when jobs change status
- Numerical Methods for Integral Equations of the Second Kind with NonSmooth Solutions of Bounded Variation
- On scheduling a multiclass queue with abandonments under general delay costs
- Scheduling of multi-class multi-server queueing systems with abandonments
- Developing effective service policies for multiclass queues with abandonment: asymptotic optimality and approximate policy improvement
- On the asymptotic optimality of the \(c \mu / \theta \) rule under ergodic cost
- Online scheduling policies for multiclass call centers with impatient customers
- Whittle index approach to the multi-class queueing systems with convex holding costs and ihr service times
- Examining the dynamics of reactive capacity allocation through a chaos Lens
- The \(c\mu /\theta \) rule for many-server queues with abandonment
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