Building customer models from business data: an automatic approach based on fuzzy clustering and machine learning

DOI10.1142/S1469026809002692MaRDI QIDQ3401070zbMATH OpenOpenAlexFDO

Authors Lotfi Ben Romdhane, Nadia Fadhel, Béchir Ayeb

Publication date 28 January 2010

Published in International Journal of Computational Intelligence and Applications (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1142/s1469026809002692

zbMATH Keywords

data miningdimensionality reductioninformation theoryfuzzy clusteringbackpropagation networkscustomer profilingcustomer relationships management

Mathematics Subject Classification ID

Learning and adaptive systems in artificial intelligence (68T05) Pattern recognition, speech recognition (68T10)

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Cites work

• scientific article; zbMATH DE number 51537 (Why is no real title available?)
• scientific article; zbMATH DE number 3800811 (Why is no real title available?)
• Data mining of association structures to model consumer behaviour.
• Fuzzy \(c\)-means clustering and internet portals: a case study
• Learning representations by back-propagating errors

Cited in

(3)

• A customer profiling framework for the banking sector
• Prompt customer predictions in the housing finance sector using adaptive fuzzy apriori approach -- an Indian perspective
• Customer segmentation and classification from blogs by using data mining: an example of VoIP phone

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