A linear goal programming approach to determining the relative importance weights of customer requirements in quality function deployment

DOI10.1016/J.INS.2011.08.016MaRDI QIDQ424786zbMATH OpenOpenAlexFDO

Authors Ying-Ming Wang, Kwai-Sang Chin

Publication date 4 June 2012

Published in Information Sciences (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ins.2011.08.016

zbMATH Keywords

group decision makinggoal programmingcustomer preferencecustomer requirementpreference formatquality function deployment

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Multi-objective and goal programming (90C29)

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Cites work

• scientific article; zbMATH DE number 2086188 (Why is no real title available?)
• A fuzzy optimization model for QFD planning process using analytic network approach
• Fuzzy preference orderings in group decision making
• Group consensus algorithms based on preference relations
• Multiple attribute decision making based on fuzzy preference information on alternatives: ranking and weighting
• On the normalization of interval and fuzzy weights
• Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods

Cited in

(3)

• Determination of quality characteristics importance based on improved quality function deployment model
• A novel approach to relative importance ratings of customer requirements in QFD based on probabilistic linguistic preferences
• A customer based supplier selection process that combines quality function deployment, the analytic network process and a Markov chain

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