A linear goal programming approach to determining the relative importance weights of customer requirements in quality function deployment

DOI10.1016/J.INS.2011.08.016zbMATH Open1239.90059OpenAlexW2043162489MaRDI QIDQ424786FDOQ424786

Ying-Ming Wang, Kwai-Sang Chin

Publication date: 4 June 2012

Published in: Information Sciences (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ins.2011.08.016

zbMATH Keywords

group decision makinggoal programmingcustomer preferencecustomer requirementpreference formatquality function deployment

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Multi-objective and goal programming (90C29)

Cites Work

• Fuzzy preference orderings in group decision making
• Title not available (Why is that?)
• Group consensus algorithms based on preference relations
• On the normalization of interval and fuzzy weights
• A fuzzy optimization model for QFD planning process using analytic network approach
• Multiple attribute decision making based on fuzzy preference information on alternatives: ranking and weighting
• Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods

Cited In (2)

• A novel approach to relative importance ratings of customer requirements in QFD based on probabilistic linguistic preferences
• A customer based supplier selection process that combines quality function deployment, the analytic network process and a Markov chain

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