Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards

DOI10.1287/MNSC.43.9.1258MaRDI QIDQ4364348zbMATH OpenOpenAlexFDO

Authors Kevin B. Hendricks, Vinod R. Singhal

Publication date 8 February 2001

Published in Management Science (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1287/mnsc.43.9.1258

Mathematics Subject Classification ID

Operations research and management science (90B99)

Cited in

(7)

• The effect of feedback consistency on success in markets with positive feedbacks
• The impact of operations capability on firm performance
• Use of an Analytic Network Process and Monte Carlo Analysis in New Product Formula Selection Decisions
• Product balancing under conditions of quality inflation, cost pressures and growth strategies
• Management and takeover decisions
• The dynamics of price, quality and productivity improvement decisions
• Inventory turns and finite-horizon Little's laws

This page was built for publication: Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q4364348)