An M/M/2/N queuing system with encouraged arrivals, heterogenous service and retention of impatient customers

MaRDI QIDQ4612403zbMATH OpenFDO

Authors Bhupender Kumar Som, Sunny Seth

Publication date 31 January 2019

Full work available at URL https://camo.ici.ro/journal/vol19/v19a10.pdf

zbMATH Keywords

impatient customersrenegingretentionencouraged arrivalsheterogeneous server queues

Mathematics Subject Classification ID

Queues and service in operations research (90B22) Queueing theory (aspects of probability theory) (60K25)

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