Web-based intelligent helpdesk-support environment

DOI10.1080/00207720210133642zbMATH Open1009.68992DBLPjournals/ijsysc/FooHL02OpenAlexW2077696124WikidataQ57693772 ScholiaQ57693772MaRDI QIDQ4784512FDOQ4784512

Authors: Schubert Foo, Siu Cheung Hui, Peng-Chor Leong 

Publication date: 10 December 2002

Published in: International Journal of Systems Science. Principles and Applications of Systems and Integration (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1080/00207720210133642

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zbMATH Keywords

Internethelpdesk-support environment

Mathematics Subject Classification ID

Computing methodologies and applications (68U99) Computing methodologies for information systems (hypertext navigation, interfaces, decision support, etc.) (68U35) Network design and communication in computer systems (68M10)

Cites Work

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Cited In (1)

• Enhanced product support through intelligent product manuals

Uses Software

• WordNet

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