Warranty servicing strategies to improve customer satisfaction
From MaRDI portal
Publication:4825959
DOI10.1093/IMAMAN/15.2.111zbMath1066.91032OpenAlexW1986421480MaRDI QIDQ4825959
Nat Jack, D. N. Prabhakar Murthy
Publication date: 5 November 2004
Published in: IMA Journal of Management Mathematics (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1093/imaman/15.2.111
Queues and service in operations research (90B22) Auctions, bargaining, bidding and selling, and other market models (91B26)
Related Items (1)
This page was built for publication: Warranty servicing strategies to improve customer satisfaction
