Loss systems with slow retrials in the Halfin-Whitt regime

DOI10.1239/AAP/1363354111MaRDI QIDQ4915658zbMATH OpenOpenAlexFDO

Authors F. Avram, Johan S. H. van Leeuwaarden, A. J. E. M. Janssen

Publication date 11 April 2013

Published in Advances in Applied Probability (Search for Journal in Brave)

Full work available at URL https://projecteuclid.org/euclid.aap/1363354111

zbMATH Keywords

Cohen's equationErlang B modelHalfin-Whitt regimeloss systemMills' ratioQED regimeretrial system

Mathematics Subject Classification ID

Asymptotic approximations, asymptotic expansions (steepest descent, etc.) (41A60) Queueing theory (aspects of probability theory) (60K25) Network design and communication in computer systems (68M10)

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Cites work

• Dimensioning Large Call Centers
• Gaussian expansions and bounds for the Poisson distribution applied to the Erlang B formula
• Heavy-Traffic Limits for Queues with Many Exponential Servers
• scientific article; zbMATH DE number 3814037 (Why is no real title available?)
• On the continued Erlang loss function
• On the interaction between retrials and sizing of call centers
• Refining square-root safety staffing by expanding Erlang C
• Retrial Queueing Systems
• Retrial Queues
• Some Inequalities on Mill's Ratio and Related Functions

Cited in

(3)

• Optimal admission control for many-server systems with QED-driven revenues
• Multiserver queue with guard channel for priority and retrial customers
• Multiserver loss systems with subscribers

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