On two priority multi-server queues with impatient customers

MaRDI QIDQ5020868zbMATH OpenFDO

Authors Hung-Wei Li

Publication date 7 January 2022

Full work available at URL http://www.orstw.org.tw/ijor/vol13no2/IJOR2016_vol13_no2_p058_p076_final.pdf

zbMATH Keywords

impatient customersmulti-server queuesnon-preemptive service policy

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

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Cites work

• scientific article; zbMATH DE number 3858809 (Why is no real title available?)
• scientific article; zbMATH DE number 1509420 (Why is no real title available?)
• A matrix continued fraction approach to multiserver retrial queues
• Analysis of nonpreemptive priority queues with multiple servers and two priority classes
• Modeling and analysis of high risk patient queues.
• Multiserver retrial queues with after-call work
• On priority queues with impatient customers
• Waiting Times in the Non-Preemptive Priority M/M/c Queue
• Waiting and sojourn times in a multi-server queue with mixed priorities
• Waiting time analysis of multi-class queues with impatient customers
• \(M/M/1\) queue with impatient customers of higher priority

Cited in

(12)

• Double-sided matching queues: priority and impatient customers
• On first-come, first-served queues with two classes of impatient customers
• Modeling abandonment behavior among patients
• On a two-queue priority system with impatience and its application to a call center
• On completion times in a two-class priority queue with impatience
• On the optimal allocation of service to impatient tasks
• scientific article; zbMATH DE number 6874844 (Why is no real title available?)
• On priority queues with impatient customers
• On a many-to-many matched queueing system with flexible matching mechanism and impatient customers
• Analysis of a last come first served queueing system with customer abandonment
• scientific article; zbMATH DE number 7524817 (Why is no real title available?)
• Waiting time in the \(\mathrm{M}/\mathrm{M}/m\) LCFS nonpreemptive priority queue with impatient customers

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