Recommendations
- Equilibrium customer strategies and social--profit maximization in the single-server constant retrial queue
- On Optimal and Equilibrium Retrial Rates in a Queueing System
- Strategic joining in \(M/M/1\) retrial queues
- Strategic behavior and social optimization in a constant retrial queue with the \(N\)-policy
- Equilibrium strategies in a constant retrial queue with an unreliable server and the N-policy
Cites work
- \(M/M/s\) queue with impatient customers and retrials
- A game theoretic model for two types of customers competing for service
- A queueing system with returning customers and waiting line
- A retrial queue with redundancy and unreliable server
- A survey of retrial queues
- A survey on retrial queues
- Accessible bibliography on retrial queues: progress in 2000-2009
- An Empirical Investigation of the Transient Behavior of Stationary Queueing Systems
- Analysis of an \(M/G/1\) queue with constant repeated attempts and server vacations
- Contact Centers with a Call-Back Option and Real-Time Delay Information
- Cost Allocation and Opportunity Costs
- Customers' Optimal Joining Rules for the GI/M/s Queue
- Dynamic control of an \(M/M/1\) service system with adjustable arrival and service rates
- Managing Response Time in a Call-Routing Problem with Service Failure
- Markov perfect equilibrium. I: Observable actions
- On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design
- On Optimal and Equilibrium Retrial Rates in a Queueing System
- On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process
- On queueing systems by retrials
- On the interaction between retrials and sizing of call centers
- On The Single Server Retrial Queue With Balking
- Optimal control of admission to a quenching system
- Optimal Entering Rules for a Customer with Wait Option at an M/G/1 Queue
- Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue
- Poisson Arrivals See Time Averages
- Pricing and priority auctions in queueing systems with a generalized delay cost structure
- Queues in tandem with customer deadlines and retrials
- Rational queueing
- Retrial Queues
- Retrial queues with server subject to breakdowns and repairs
- Self-interested routing in queueing networks
- Stochastic properties of waiting lines
- The correlation functions of rbm and m/m/1
- The impact of retrials on call center performance
- The Regulation of Queue Size by Levying Tolls
- To queue or not to queue: equilibrium behavior in queueing systems.
Cited in
(6)- Information heterogeneity in a retrial queue: throughput and social welfare maximization
- On Optimal and Equilibrium Retrial Rates in a Queueing System
- A Queueing Model for Chronic Recurrent Conditions under Panel Observation
- Strategic behavior, social optimization, and revenue maximization in queues with infinite servers
- Subsidize or charge? Optimal pricing in a two-stage sales system facing network effects and customer strategic behavior
- Omnichannel services in the presence of customers' valuation uncertainty
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