On \(M^X/G(M/H)/1\) retrial system with vacation: service helpline performance measurement
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Publication:513589
DOI10.1007/s10479-016-2207-3zbMath1357.90040OpenAlexW744336154MaRDI QIDQ513589
Xue-Ming Yuan, Wee Meng Yeo, Joyce Mei Wan Low
Publication date: 7 March 2017
Published in: Annals of Operations Research (Search for Journal in Brave)
Full work available at URL: https://doi.org/10.1007/s10479-016-2207-3
Queues and service in operations research (90B22) Reliability, availability, maintenance, inspection in operations research (90B25)
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