Saving seats for strategic customers

DOI10.1287/OPRE.2013.1218MaRDI QIDQ5166285zbMATHOpenAlexFDO

Authors Eren Başar Çil, Martin A. Lariviere

Publication date 26 June 2014

Published in Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1287/opre.2013.1218

zbMATH Keywords

revenue managementreservationsservice management

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Recommendations

• Revenue management with two market segments and reserved capacity for priority customers
• Selling with binding reservations in the presence of strategic consumers
• Preemptible queues with advance reservations: strategic behavior and revenue management
• Capacity and price setting for dispersed, time-sensitive customer segments
• Optimal booking limits in the presence of strategic consumer behavior

Cited in

(6)

• Modeling strategic walk-in patients in appointment systems: equilibrium behavior and capacity allocation
• Revenue management with two market segments and reserved capacity for priority customers
• Selling with binding reservations in the presence of strategic consumers
• Capacity reallocation via sinking high-quality resource in a hierarchical healthcare system
• Managing appointment-based services with electronic visits
• Optimal quality and quantity provisions for centralized vs. decentralized distribution: market size uncertainty effects

This page was built for publication: Saving seats for strategic customers

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5166285)