Relevance assumed: a case study of balanced scorecard development using system dynamics

DOI10.1057/PALGRAVE.JORS.2601923MaRDI QIDQ5313399zbMATH OpenOpenAlexFDO

Authors K. E. van Oorschot, Henk A. Akkermans

Publication date 1 September 2005

Published in The Journal of the Operational Research Society (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1057/palgrave.jors.2601923

Mathematics Subject Classification ID

Case-oriented studies in operations research (90B90)

Recommendations

• System modeling and control of organization business processes with balance scorecard and system dynamics
• Implementing the balanced scorecard using the analytic hierarchy process & the analytic network process
• Relating the perspectives of the balanced scorecard for R\&D by means of DEA

Cited in

(8)

• A balanced scorecard analysis of performance metrics.
• Strategy map concepts in a balanced scorecard cockpit improve performance
• Balancing the NHS balanced scorecard!
• System modeling and control of organization business processes with balance scorecard and system dynamics
• Implementing the balanced scorecard using the analytic hierarchy process & the analytic network process
• Improving communication via quantitative management
• ‘Good enough’ performance measurement: a trade-off between activity and action
• Measuring performance in Dumfries and Galloway Constabulary with the Balanced Scorecard

This page was built for publication: Relevance assumed: a case study of balanced scorecard development using system dynamics

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q5313399)