Analysis of a dynamic assignment of impatient customers to parallel queues

DOI10.1007/s11134-010-9207-9zbMath1218.60082WikidataQ57835252 ScholiaQ57835252MaRDI QIDQ543545

Yong-Cai Geng, Sumit K. Garg

Publication date: 17 June 2011

Published in: Queueing Systems (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s11134-010-9207-9

zbMATH Keywords

parallel queues; impatient customers; analytical models; dynamic policy

Mathematics Subject Classification ID

60K25: Queueing theory (aspects of probability theory)

90B22: Queues and service in operations research

68M20: Performance evaluation, queueing, and scheduling in the context of computer systems