Queueing models for appointment-driven systems

DOI10.1007/s10479-009-0646-9zbMath1197.90091MaRDI QIDQ601169

Stefan Creemers, Marc R. Lambrecht

Publication date: 3 November 2010

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-009-0646-9

zbMATH Keywords

vacation model; queueing system; overtime; appointment system; waiting list

Mathematics Subject Classification ID

90B22: Queues and service in operations research

Related Items

Time value of delays in unreliable production systems with mixed uncertainties of fuzziness and randomness, The optimal allocation of server time slots over different classes of patients, A tandem queueing model for an appointment-based service system, An integrated approach to demand and capacity planning in outpatient clinics, Appointment Capacity Planning in Specialty Clinics: A Queueing Approach

Cites Work

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• Vacation queueing models. Theory and applications
• ACLIPS: A Capacity and Lead Time Integrated Procedure for Scheduling
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• Minimizing Total Cost in Scheduling Outpatient Appointments
• Introduction to Matrix Analytic Methods in Stochastic Modeling
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