Information disclosure, consumer returns, and operational costs in omnichannel retailing

DOI10.1002/nav.22101zbMath1527.91088OpenAlexW4320921654MaRDI QIDQ6079106

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Publication date: 25 October 2023

Published in: Naval Research Logistics (NRL) (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1002/nav.22101

zbMATH Keywords

uncertaintyreturninformation disclosureomnichannelnew retail

Mathematics Subject Classification ID

Auctions, bargaining, bidding and selling, and other market models (91B26) Consumer behavior, demand theory (91B42)

Cites Work

• Forays into omnichannel: an online retailer's strategies for managing product returns
• Inroad into omni-channel retailing: physical showroom deployment of an online retailer
• Consumer return policies in competitive markets: An operations perspective
• Return policy: Hassle‐free or your money‐back guarantee?
• For showing only, or for selling? The optimal physical store mode selection decision for e‐tailers under competition
• Optimal consumer sales tax policies for <scp>online‐offline</scp> retail operations with consumer returns

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