Analysis of retrial queueing system with two-way communication in different scenarios using simulation

DOI10.1007/978-3-031-32990-6_12MaRDI QIDQ6201642zbMATH OpenOpenAlexFDO

Authors János Sztrik, Ádám Tóth

Publication date 25 March 2024

Published in Information Technologies and Mathematical Modelling. Queueing Theory and Applications (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/978-3-031-32990-6_12

zbMATH Keywords

finite-source queuing systemretrial queuessensitivity analysissimulationtwo-way communication

Mathematics Subject Classification ID

Queueing theory (aspects of probability theory) (60K25) Performance evaluation, queueing, and scheduling in the context of computer systems (68M20) Queues and service in operations research (90B22)

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Cites work

• A contribution to modeling two-way communication with retrial queueing systems
• A finite source retrial queue
• A survey of retrial queueing systems
• Heavy outgoing call asymptotics for \(MMPP/M/1/1\) retrial queue with two-way communication
• scientific article; zbMATH DE number 3770836 (Why is no real title available?)
• Investigation of call centers as retrial queuing systems
• Light-traffic analysis of random access systems without collisions
• New results in retrial queueing systems with breakdown of the servers
• Reliability analysis \(M/G/1\) queues with general retrial times and server breakdowns
• Retrial Queueing Systems
• Retrial queues and related models
• Scaling limits for single server retrial queues with two-way communication
• Steady state analysis of the \(M/G/1//N\) queue with orbit of blocked customers
• The impact of retrials on call center performance
• Two-way communication \(M/M/1//N\) retrial queue
• Two-way communication retrial queues with multiple types of outgoing calls

Cited in

(2)

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• Analysis of two-way communication in M₁^X, M₂/G₁,G₂/1 retrial queue under the constant retrial policy

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