A synthetic measure for ranking overall satisfaction based on multidimensional ordinal data. The case of airlines on the TripAdvisor website

DOI10.37190/ORD2403012MaRDI QIDQ6660174zbMATH OpenFDO

Authors Ewa Roszkowska, Bartłomiej Jefmański, Marta Kusterka-Jefmańska

Publication date 10 January 2025

Published in Operations Research and Decisions (Search for Journal in Brave)

Copyright license Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

ordinal scale incomplete information uncertainly multi-criteria method synthetic measure airlines ranking online consumer review TripAdvisor

Mathematics Subject Classification ID

Mathematical programming (90Cxx)

Cites work

Linguistic decision analysis: steps for solving decision problems under linguistic information.

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