Manufacturing lead-time rules: customer retention versus tardiness costs

DOI10.1016/J.EJOR.2003.07.023zbMATH Open1071.90540OpenAlexW2000536542MaRDI QIDQ706883FDOQ706883

Authors: Susan A. Slotnick, Matthew J. Sobel 

Publication date: 9 February 2005

Published in: European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1016/j.ejor.2003.07.023

Recommendations

• Manufacturing lead times, system utilization rates and lead-time-related demand
• Optimization and customer utilities under dynamic lead time quotation in an \(M / M\) type base stock system
• Quoting Customer Lead Times
• Lead-time analysis and a control policy for production lines
• Manufacturing delivery performance for supply chain management

zbMATH Keywords

Markov decision processesDynamic programmingManufacturingDue-date assignmentMarketing

Mathematics Subject Classification ID

Deterministic scheduling theory in operations research (90B35) Dynamic programming (90C39) Marketing, advertising (90B60) Markov and semi-Markov decision processes (90C40)

Cites Work

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• Scheduling and reliable lead-time quotation for orders with availability intervals and lead-time sensitive revenues
• Title not available (Why is that?)
• Due-Date Setting and Priority Sequencing in a Multiclass M/G/1 Queue
• Quoting Customer Lead Times
• Single Facility Due Date Setting with Multiple Customer Classes
• Price, delivery time guarantees and capacity selection
• Pricing, Production, Scheduling, and Delivery-Time Competition
• An operational decision model for lead-time and price quotation in congested manufacturing systems
• Make to order or make to stock: model and application
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• The Role of Inventory in Delivery-Time Competition
• Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times
• Policy Bounds for Markov Decision Processes
• Due date demand management: Negotiating the trade-off between price and delivery
• Optimal Prices of an M/G/1 Jobshop
• Letter to the Editor—A Test for Suboptimal Actions in Markovian Decision Problems
• A Simulation Study of Predictable Due-Dates
• Production Smoothing with Stochastic Demand II: Infinite Horizon Case

Cited In (23)

• Optimal and heuristic lead-time quotation for an integrated steel mill with a minimum batch size
• Pseudo-polynomial dynamic programming for an integrated due date assignment, resource allocation, production, and distribution scheduling model in supply chain scheduling
• Reducing the cost of untimely supply chain delivery performance for asymmetric Laplace distributed delivery
• Order acceptance and due-date quotation in low machine rates
• Optimal delivery time quotation in supply chains to minimize tardiness and delivery costs
• A bicriteria approach to minimize the total weighted number of tardy jobs with convex controllable processing times and assignable due dates
• Dynamic lead time quotation under responsive inventory and multiple customer classes
• Lead-time quotations in unobservable make-to-order systems with strategic customers: risk aversion, load control and profit maximization
• Effective on-line algorithms for reliable due date quotation and large-scale scheduling
• Optimal due date assignment in multi-machine scheduling environments
• Competitive analysis for make-to-order scheduling with reliable lead time quotation
• Order acceptance with weighted tardiness
• Coping with production time variability via dynamic lead-time quotation
• Exact and matheuristic methods for the parallel machine scheduling and location problem with delivery time and due date
• Minimizing the weighted number of tardy jobs with due date assignment and capacity-constrained deliveries
• Single-machine scheduling CON/SLK due window assignment problems with sum-of-processed times based learning effect
• Two due date assignment problems in scheduling a single machine
• The single-machine earliness-tardiness scheduling problem with due date assignment and resource-dependent processing times
• Bicriteria problems to minimize maximum tardiness and due date assignment cost in various scheduling environments
• Computer assisted customer churn management: state-of-the-art and future trends
• Online traveling salesman problem with time cost and non-zealous server
• Fast algorithms for scheduling with learning effects and time-dependent processing times on a single machine
• Minimizing the weighted number of tardy jobs with due date assignment and capacity-constrained deliveries for multiple customers in supply chains

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