Measuring performance in the presence of noisy data with targeted desirable levels: evidence from healthcare units

DOI10.1007/S10479-019-03280-5zbMATH Open1458.90397OpenAlexW2946936707WikidataQ127794580 ScholiaQ127794580MaRDI QIDQ827258FDOQ827258

Authors: Panagiotis Mitropoulos, Panagiotis D. Zervopoulos, Ioannis Mitropoulos 

Publication date: 7 January 2021

Published in: Annals of Operations Research (Search for Journal in Brave)

Full work available at URL: https://doi.org/10.1007/s10479-019-03280-5

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zbMATH Keywords

performance measurementdata envelopment analysisstochastic DEAstatistical noisecustomer satisfaction

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Statistical methods; economic indices and measures (91B82)

Cites Work

• Measuring the efficiency of decision making units
• Profit, directional distance functions, and Nerlovian efficiency
• Modeling undesirable factors in efficiency evaluation
• A Procedure for Ranking Efficient Units in Data Envelopment Analysis
• Chance Constrained Efficiency Evaluation
• Deterministic Equivalents for Optimizing and Satisficing under Chance Constraints
• The super-efficiency procedure for outlier identification, not for ranking efficient units
• Estimating the technical efficiency of health care systems: a cross-country comparison using the directional distance function
• The directional distance function and measurement of super-efficiency: an application to airlines data
• A modified super-efficiency measure based on simultaneous input-output projection in data envelopment analysis
• Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
• Combining stochastic DEA with Bayesian analysis to obtain statistical properties of the efficiency scores: an application to Greek public hospitals
• Data envelopment analysis, operational research and uncertainty
• A comparison of chance-constrained DEA and stochastic frontier analysis: bank efficiency in Taiwan
• Stochastic data envelopment analysis -- a review
• On the use of super-efficiency procedures for ranking efficient units and identifying outliers
• Stochastic models and variable returns to scales in data envelopment analysis

Cited In (1)

• A framework for the estimation of treatment costs of cardiovascular conditions in the presence of disease transition

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