Measuring performance in the presence of noisy data with targeted desirable levels: evidence from healthcare units

DOI10.1007/S10479-019-03280-5MaRDI QIDQ827258zbMATH OpenOpenAlexWikidataFDO

Authors Panagiotis Mitropoulos, Panagiotis D. Zervopoulos, Ioannis Mitropoulos

Publication date 7 January 2021

Published in Annals of Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/s10479-019-03280-5

zbMATH Keywords

customer satisfactiondata envelopment analysisperformance measurementstatistical noisestochastic DEA

Mathematics Subject Classification ID

Management decision making, including multiple objectives (90B50) Statistical methods; economic indices and measures (91B82)

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Cites work

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• Data envelopment analysis, operational research and uncertainty
• Deterministic Equivalents for Optimizing and Satisficing under Chance Constraints
• Estimating the technical efficiency of health care systems: a cross-country comparison using the directional distance function
• Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
• Measuring the efficiency of decision making units
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• Profit, directional distance functions, and Nerlovian efficiency
• Stochastic data envelopment analysis -- a review
• Stochastic models and variable returns to scales in data envelopment analysis
• The directional distance function and measurement of super-efficiency: an application to airlines data
• The super-efficiency procedure for outlier identification, not for ranking efficient units

Cited in

(1)

• A framework for the estimation of treatment costs of cardiovascular conditions in the presence of disease transition

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