Joint queue length distribution of multi-class, single-server queues with preemptive priorities

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Publication:904963

DOI10.1007/S11134-015-9460-ZzbMATH Open1330.60114arXiv1411.3176OpenAlexW1753681538WikidataQ59425628 ScholiaQ59425628MaRDI QIDQ904963FDOQ904963


Authors: Andrei Sleptchenko, Jori Selen, Ivo Adan, G. J. Van Houtum Edit this on Wikidata


Publication date: 14 January 2016

Published in: Queueing Systems (Search for Journal in Brave)

Abstract: In this paper we analyze an M/M/1 queueing system with an arbitrary number of customer classes, with class-dependent exponential service rates and preemptive priorities between classes. The queuing system can be described by a multi-dimensional Markov process, where the coordinates keep track of the number of customers of each class in the system. Based on matrix-analytic techniques and probabilistic arguments we develop a recursive method for the exact determination of the equilibrium joint queue length distribution. The method is applied to a spare parts logistics problem to illustrate the effect of setting repair priorities on the performance of the system. We conclude by briefly indicating how the method can be extended to an M/M/1 queueing system with non-preemptive priorities between customer classes.


Full work available at URL: https://arxiv.org/abs/1411.3176




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