Linking structural equation modeling to Bayesian networks: Decision support for customer retention in virtual communities

DOI10.1016/J.EJOR.2007.05.054MaRDI QIDQ928052zbMATH OpenOpenAlexFDO

Authors Sumeet Gupta, Hee W. Kim

Publication date 11 June 2008

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/j.ejor.2007.05.054

zbMATH Keywords

structural equation modelingBayesian networksdecision supportcustomer retentionvirtual community

Mathematics Subject Classification ID

Inventory, storage, reservoirs (90B05) Stochastic network models in operations research (90B15)

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Cites work

• scientific article; zbMATH DE number 1222289 (Why is no real title available?)
• scientific article; zbMATH DE number 3258737 (Why is no real title available?)
• Asymptotics for and against cross-validation
• Causal modeling alternatives in operations research: overview and application.
• Causation, prediction, and search
• Graphical models. Methods for data analysis and mining

Cited in

(9)

• A problem-structuring model for analyzing transportation-environment relationships
• Integrating Bayesian networks and decision trees in a sequential rule-based transportation model
• A hybrid forecasting model to predict the duration and cost performance of projects with Bayesian networks
• Decision support system for appointment scheduling and overbooking under patient no-show behavior
• Causal modeling alternatives in operations research: overview and application.
• Bayesian network models for incomplete and dynamic data
• Determining targets for multi-stage adaptive tests using integer programming
• Causal modeling of web-advertising effects by improving SEM based on DEMATEL technique
• Bayesian networks of customer satisfaction survey data

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