Queueing models for appointment-driven systems

DOI10.1007/S10479-009-0646-9MaRDI QIDQ601169zbMATH OpenOpenAlexFDO

Authors Stefan Creemers, Marc R. Lambrecht

Publication date 3 November 2010

Published in Annals of Operations Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1007/s10479-009-0646-9

zbMATH Keywords

queueing systemvacation modelovertimeappointment systemwaiting list

Mathematics Subject Classification ID

Queues and service in operations research (90B22)

Recommendations

• An advanced queueing model to analyze appointment-driven service systems
• A tandem queueing model for an appointment-based service system
• Reducing Delays for Medical Appointments: A Queueing Approach
• Performance analysis of the appointment systems with no-shows
• Appointment capacity planning in specialty clinics: A queueing approach

Cites work

• scientific article; zbMATH DE number 3146726 (Why is no real title available?)
• scientific article; zbMATH DE number 3736680 (Why is no real title available?)
• scientific article; zbMATH DE number 44961 (Why is no real title available?)
• scientific article; zbMATH DE number 3106341 (Why is no real title available?)
• ACLIPS: A capacity and lead time integrated procedure for scheduling
• Evaluating the impact of operating conditions on the performance of appointment scheduling rules in service systems
• Introduction to Matrix Analytic Methods in Stochastic Modeling
• Minimizing Total Cost in Scheduling Outpatient Appointments
• Optimally scheduling \(N\) customer arrival times for a single-server system
• Queueing systems with vacations - a survey
• Queuing analysis of polling models
• Vacation queueing models. Theory and applications

Cited in

(10)

• Reducing Delays for Medical Appointments: A Queueing Approach
• An integrated approach to demand and capacity planning in outpatient clinics
• Appointment capacity planning in specialty clinics: A queueing approach
• A queueing model in which arrival times are scheduled
• Early Reservation for Follow-up Appointments in a Slotted-Service Queue
• A tandem queueing model for an appointment-based service system
• Time value of delays in unreliable production systems with mixed uncertainties of fuzziness and randomness
• Performance analysis of the appointment systems with no-shows
• An advanced queueing model to analyze appointment-driven service systems
• The optimal allocation of server time slots over different classes of patients

This page was built for publication: Queueing models for appointment-driven systems

Report a bug (only for logged in users!)Click here to report a bug for this page (MaRDI item Q601169)