Service process improvement based on fault pattern recognition

MaRDI QIDQ5453269zbMATH OpenFDO

Authors Bing Li, Yu Zhao, Xiu Li, Wenhuang Liu

Publication date 4 April 2008

zbMATH Keywords

association analysisexceptional eventpattern recognitionservice process management

Mathematics Subject Classification ID

Pattern recognition, speech recognition (68T10) Queues and service in operations research (90B22) Dynamic programming (90C39)

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