On a <i>GI</i>/<i>M</i>/<i>c</i> Queue with Bounded Waiting Times (Q3800861)

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On a <i>GI</i>/<i>M</i>/<i>c</i> Queue with Bounded Waiting Times
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    On a <i>GI</i>/<i>M</i>/<i>c</i> Queue with Bounded Waiting Times (English)
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    1986
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    virtual waiting time
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    actual waiting time
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    multiserver queueing system
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    application to telephone exchange operations
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    numerical illustrations
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