Two-stage fuzzy evaluation of department store service quality based on the statistical data (Q4812285)

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scientific article; zbMATH DE number 2097531
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Two-stage fuzzy evaluation of department store service quality based on the statistical data
scientific article; zbMATH DE number 2097531

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    Two-stage fuzzy evaluation of department store service quality based on the statistical data (English)
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    7 September 2004
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    centroid
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    service quality
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    fuzzy theory
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    department store
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    PZB model
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