WAITING TIME IN THE M/M/$ m $/$ ( m + c ) $ QUEUE WITH IMPATIENT CUSTOMERS (Q5411961)

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scientific article; zbMATH DE number 6288450
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WAITING TIME IN THE M/M/$ m $/$ ( m + c ) $ QUEUE WITH IMPATIENT CUSTOMERS
scientific article; zbMATH DE number 6288450

    Statements

    WAITING TIME IN THE M/M/$ m $/$ ( m + c ) $ QUEUE WITH IMPATIENT CUSTOMERS (English)
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    25 April 2014
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    queue
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    waiting time
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    impatient customers
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    abandonment
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    call centre
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