Telephone operator scheduling with a fixed number of operators

DOI10.1016/S0377-2217(82)80009-XMaRDI QIDQ1162926zbMATH OpenOpenAlexFDO

Authors Wen-Jenq Wu, D. Van Oudheusden

Publication date 1982

Published in European Journal of Operational Research (Search for Journal in Brave)

Full work available at URL https://doi.org/10.1016/s0377-2217(82)80009-x

zbMATH Keywords

solution methodcomputational experienceavailable operator assignmentfixed number of operatorsoptimal servicetelephone operator scheduling

Mathematics Subject Classification ID

Linear programming (90C05) Applications of mathematical programming (90C90) Deterministic scheduling theory in operations research (90B35) Integer programming (90C10)

Cites work

• The Operator-Scheduling Problem: A Network-Flow Approach

Cited in

(2)

• Eliminating redundant columns in continuous tour scheduling problems
• A sequential integer programming method for discontinuous labor tour scheduling

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