Wyean Chan
From MaRDI portal
List of research outcomes
This list is not complete and representing at the moment only items from zbMATH Open and arXiv. We are working on additional sources - please check back here soon!
| Publication | Date of Publication | Type |
|---|---|---|
| A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty European Journal of Operational Research | 2021-06-07 | Paper |
| Optimizing daily agent scheduling in a multiskill call center European Journal of Operational Research | 2009-12-10 | Paper |
Research outcomes over time
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