APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS (Q4902493): Difference between revisions
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| Property / cites work: Service-Level Differentiation in Call Centers with Fully Flexible Servers / rank | |||
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| Property / cites work: A Call-Routing Problem with Service-Level Constraints / rank | |||
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| Property / cites work: Queueing model for call blending in call centers / rank | |||
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| Property / cites work: Queueing models of call centers: An introduction / rank | |||
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| Property / cites work: <i>q</i>-SERIES IN MARKOV CHAINS WITH BINOMIAL TRANSITIONS / rank | |||
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Latest revision as of 01:57, 6 July 2024
scientific article; zbMATH DE number 6125611
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS |
scientific article; zbMATH DE number 6125611 |
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APPROXIMATE DYNAMIC PROGRAMMING TECHNIQUES FOR SKILL-BASED ROUTING IN CALL CENTERS (English)
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15 January 2013
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